RSS plays a crucial role across the ATG managed services by providing customers with on-site delivery of various services.
With an extensive network spanning 165 Metro and Regional locations across Australia and New Zealand, RSS ensures that our clients receive timely and efficient service regardless of their location. This wide-reaching service delivery is made possible through a robust network, meticulously managed by our advanced CRM and logistics system named Conversant.
Conversant is the backbone of our service delivery model. It is a sophisticated system that manages the intricate logistics and customer relationship aspects of our services. This system enables us to track and manage the rollout of new technologies and maintain the necessary support infrastructure. With Conversant, we can ensure that our clients’ technological needs are met with precision and care, reflecting our commitment to excellence in service delivery and client satisfaction.